Our History

In 2013, MBizTools was formed under the name Bizness Transitions. It was the sister company to Firm Transitions which is a consulting company focused on helping attorneys and their law firms. At the time, Bizness Transitions was launched to service the MBizCard solution created by the founder of both companies. It was also going to serve as the website development division for any law firm needing a new website.

Over the last six years, our we have evolved into a full-service software development company. We recognize the need for both standard and custom solutions and are capable of providing both to our clients. In 2016, we officially changed the name of our company from Bizness Transitions to the one that corresponds with the domain name we used since launch ... MBizTools.

Our team is managed by the founder of our company and Your Chief Knowledge Advisor, Chris Vaughan. Before earning his MBA from Wake Forest University and becoming an entrepreneur, he taugh mathematics and logistics. This is important because it helps explain why our core values are: Teamwork, Education, Confidentiality, and Honesty (T.E.C.H.)  As Chris continues to grow the companies he is associated with MBizTools continues to grow with them. We have been called upon to service a wide variety of programming needs. This growth has come from a combined effort of both internal programming and strong strategic partnerships formed with close, trusted developers. Through our relationships, we are able to make sure that the best programmers are used for each project. Regardless of your needs, we have programmers under contract who can develop the solution you both need and want.

Our Process

For the first five years of our company, we managed all sales internally and through strategic partners. This allowed us to build strong relationships and trust from other marketing companies and leaders of networking groups. After a number of requests, however, we have elected to eliminate the internal sales component and partner with our clients and users of the various MBizTools provided. This allows our internal team to remain focused on improving our current solutions while also providing us with more margin to better service our clients and their custom needs.

Each MBizTool has the ability to integrate with over 1,000 cloud-based applications through a Zapier integration. If you need something more custom, then we do provide custom programming solutions. This service ranges from integration assistance to website development to custom-built applications. We have built solutions for solopreneurs and large organizations including Am Law 100 Firms and organizations that help clients throughout the world. Regardless of your custom needs, we follow the six-step process outlined below:

Step 1: Planning

Planning

Once the consultation is over, the planning process begins. During this phase, our team begins determining what features and integrations are needed. We take the time to think through how the user will view and use the website or app. After finishing the planning process, we will provide you with an estimate for the project. If your project is a basic website we will move on to design once we finish planning since basic website proposals may have been submitted during the consultation process. Native apps will always be quoted after the planning process is completed.

Step 2: Design

Design

At the beginning of the design process, we may send you some websites or apps to look at with ideas that might work well with your project. During the design process, we sketch what the website or app will look like. We then convert that to a digital copy for your approval. For less complicated projects, we may layout a rough template online and provide you with a link to get your feedback. No formal development will begin until you have been shown a copy of the design and has been approved by you.

Step 3: Development

Development

After the design has been approved, our team will start coding the website or app. When available, versions will be sent to you so you can see the progress. With respect to a website, this will mean supplying you with a URL that would not show up on a Google search. As we make updates to the website design and update them to the server, you will get to see them from your computer or mobile device. If it is an app we are building, you will occasionally be sent a video preview of the project or a version that can be downloaded on your mobile device.

Step 4: Testing

Testing

While we are working on development, we will take breaks to make sure everything is working properly. You are also encouraged to click on the links and fully explore the current version you have access to. If anything is found during the testing process we will fix it before the project goes live. Note that testing is an extremely important part of the process, especially for native apps. We do have testers and even contract out the testing of the project at times to minimize any errors before launch.

Step 5: Launch

Launch

The most exciting part of the process is the launch. Along with checking back through everything before the launch we will work to make sure that everything runs smoothly during the launch. Nothing is worse than having a huge launch only to find out that something is not right and now it affects thousands of users. With respect to the actual launch, this just involves setting up the branded, custom domain correctly and potentially moving the website from the build server to the production server. When it comes to native app development, the launch process can take a little longer since uploading the native app to the corresponding platform can be a slightly time consuming process.

Step 5: Launch

Launch

The most exciting part of the process is the launch. Along with checking back through everything before the launch we will work to make sure that everything runs smoothly during the launch. Nothing is worse than having a huge launch only to find out that something is not right and now it affects thousands of users. With respect to the actual launch, this just involves setting up the branded, custom domain correctly and potentially moving the website from the build server to the production server. When it comes to native app development, the launch process can take a little longer since uploading the native app to the corresponding platform can be a slightly time consuming process.

Step 6: Support

Launch

Just because the product is launched, does not mean our work is done. We understand that you might need help in maintaining the website or native app. Therefore, we always account for some minor bugs when scoping out a project. The goal is to minimize the number of times we are needed to maintain a website or native app. When those support requests are processed, our team will take the time needed to find and fix the bug. Many times a native app also needs to become more user-friendly. This often leads to updates with the platform and our team is ready to help take you from Version 1.0 to Version X.X.

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MBizTools, LLC